New! Speech Factor AI Automated Transcription Option for NexLog DX-Series Recorders!
Speech Factor AI leverages a leading cloud-based artificial intelligence transcription service to automatically find important keywords and phrases within recorded interactions. Speech Factor AI lets you search for calls based on keyword content. This can greatly reduce the time and effort needed to locate calls that are related to an incident – for more efficient QA, research, and incident reconstruction. In addition, situational awareness can be enhanced by scanning for words that occur during live calls and automatically alerting upon a match.
For faster QA call selection, faster research, faster incident reconstruction, and improved situational awareness get in touch with a member of our team today –> etide.io/contact