NexLog DX-Series

IP-based Advanced Recording Solutions For Mission Critical 24/7 Communications

NexLog DX-Series

IP-based Advanced Recording Solutions For Mission Critical 24/7 Communications

Eventide’s NexLog DX-Series IP-based communications recording solutions are specifically designed for Mission Critical 24/7 operation in dispatch, air traffic management, emergency call-taking and other important communications environments. With over 6,000 recording systems deployed around the world, Eventide understands that reliability is the NexLog DX-Series recording solution’s primary mission. NexLog DX-Series recording solutions capture and archive media from a wide range of communications systems including E9-1-1 PSAPs, Next-Gen IP-Based 9-1-1 systems, P25 radio, DMR radio, Mototrbo radio, Dimetra IP and other radio systems, Dispatch Consoles, ATC/ATM Systems, Radio over IP (RoIP) networks, VoIP telephones, digital PBX telephones, analog sources, PC Screens and much more. The resulting recordings are available immediately for instant recall, forensic replay, incident reconstruction, burn to CD, and export.

Trusted By Customers – Worldwide
Public safety, utility, government, military, institutional, and industrial customers at thousands of sites worldwide trust Eventide’s mission-critical recording systems to reliably record and protect their most important interactions and related data. For more information about NexLog DX-Series communications recording solutions, call Eventide at +(201) 641-1200 extension 264, or email loggers@eventidecommunications.com

Cross-Platform Support:

NexLog DX-Series Recording Solutions provide an advanced HTML5 browser-based interface for use on Windows, Linux and MAC computers, as well as on Android and iOS tablets and phones.

NexLog 740 DX-Series Recording Solution:

  • The NexLog 740 DX-Series recording solution is a 3U rack-mountable system with many options to meet your specific needs.
  • Call records are stored in a state-of-the-art SQL relational database.
  • Integrated Linux operating system for maximum reliability, security and compatibility with your existing network infrastructure.
  • Configurable with: 8 to 96 digital PBX telephone channels, 8 to 96 analog channels, 8 to 560 VoIP/SIP/RoIP channels, 8 to 560 NG911 SIPrec channels, 24 to 192 T1/PRI channels, 30 to 240 E1 channels, 8 to 240 P25 channels, 8 to 240 Mototrbo channels, 8 to 240 Dimetra TETRA channels, or 8 to 240 DMR channels. A wide range of mixed channel quantities (digital + analog + VoIP/RoIP, etc.) can be accommodated.
  • Multiple choices for internal RAID storage, ranging from 1TB to 18TB.
  • Available with an integrated color multi-touch screen (or with a blank front panel).
  • Multiple NexLog 740 DX-Series recording solutions may be easily combined to record higher channel counts, multiple sites, and/or for redundancy.

NexLog 840 DX-Series Recording Solution:

  • The NexLog 840 DX-Series recording solution is a 4U rack-mountable system with many configuration options to meet your specific needs.
  • Call records are stored in a state-of-the-art SQL relational database.
  • Integrated Linux operating system for maximum reliability, security and compatibility with your existing network infrastructure.
  • Configurable with 8 to 240 digital PBX telephone channels, 8 to 240 analog channels, 8 to 560 VoIP/RoIP channels, 8 to 560 NG9-1-1 SIPrec channels, 24 to 240 T1/PRI channels, 30 to 240 E1 channels, 8 to 240 P25 channels, 8 to 240 Mototrbo channels, or 8 to 240 DMR channels. A wide range of mixed channel quantities (digital + analog + VoIP/RoIP, etc.) can be accommodated within a single NexLog 840 DX-Series recorder.
  • Multiple choices for internal RAID storage (ranging from 1TB to 18TB).
  • Available with an integrated color multi-touch screen (or with a blank front panel).
  • Multiple NexLog 840 DX-Series recording solutions may be easily combined to provide record higher channel counts, multiple sites, and/or for redundancy.

NexLog DX-Series Virtual (VM) Recording Solution:

  • The NexLog DX-Series Virtual (VM) recording solution is designed for deployment on customer-provided ESXi and computing resources.
  • Call records are stored in a state-of-the-art SQL relational database.
  • Integrated Linux operating system for maximum reliability, security and compatibility with your existing network infrastructure. 
  • Licensable with up to 560 VoIP/SIP/RoIP channels, which can be configured to record many types of IP-based sources including Cisco BiB, VoIP SPAN, SIP SPAN, Multicast RoIP, NG9-1-1 SIPrec, P25, Dimetra (TETRA), DMR, Mototrbo and more.
  • Add Eventide Smart Edge Capture Devices to record & forward from analog, digital PBX and remote VoIP sources.
  • Multiple NexLog DX-Series Virtual (VM) recording solutions may be easily combined to accommodate higher channel counts, multiple sites, and/or for redundancy.

Eventide Smart Edge Capture Device:

  • The Eventide Smart Edge Capture Device records audio & metadata, and reliably buffers and forwards to one or more NexLog DX-Series recording solutions.  Several models of Smart Edge Capture Device are available for capturing from Analog lines and sources, from Digital PBX Stations, from T1/E1 circuits, from Cisco BiB, or from remote VoIP SPAN ports.

NexLog DX-Series – Key Features:

Recording Capabilities

NexLog DX-Series communications recording solutions have been designed to provide full-time recording for compliance needs – including distributed recording for agencies or enterprises with multiple sites. NexLog DX-Series recording solutions can record digital PBX telephones, ISDN BRI telephones, VoIP telephones, analog telephones, analog C.O. lines, CAMA trunks, analog radio audio, T1 & E1 trunks, ISDN-PRI trunks, ISDN30 trunks, SIP trunks, IP-dispatch consoles (AVTEC, ZETRON, TELEX, Omnitronics and many others), radio over IP (RoIP), trunked and conventional 2-way radio, Motorola ASTRO 25 with AIS, L3Harris VIDA P25, EFJohnson ATLAS P25, Motorola MOTOTRBO (including Capacity Max), L3Harris/Tait DMR Tier 3, L3Harris/Tait DMR Tier 2, Tait MPT-IP, Sepura/Fylde DMR Tier 3, ICOM iDAS Conventional, Kenwood NexEdge Trunked, ESChat PTT over LTE, PC Screens (Windows and Linux), and much more.

Advanced Security Features

NexLog DX-Series communications recording solutions include a multi-tier security system that controls each user’s access based on role and channel (or talk group) assignments. NexLog DX-Series software has been designed to enhance security by encouraging users to employ strong passwords and to use them properly. Password policy options include complexity enforcement, automatic aging, change reminders, expiration, and lock-out. In addition, each user’s access and actions are audited and available for review.  Recordings can optionally be licensed for encryption-at-rest, further protecting recordings that are stored on the NexLog DX-Series recorder’s HDD array. Multi-factor authentication (MFA) is also available – greatly improving user security and helping agencies to meet governmental security mandates.

Up to 18 TB of Internal Storage

Each NexLog 740 DX-Series recorder and the NexLog 840 DX-Series recorder includes an internal RAID array of hard disk drives for reliability and redundancy. Storage offerings range from a standard pair of 1 Terabyte hard disk drives with RAID-1 (providing 1 Terabyte of storage for up to 166,000 hours @13kbps compression), all the way up to four hot-swap 6 Terabyte hard disk drives with RAID-5 (providing 18 Terabytes of storage for up to 3 Million hours @13kbps compression). 4-drive RAID-10 configurations are also available.

Incident Replay and Management Features

Eventide’s MediaWorks DX browser-based software provides secure recording management capabilities including flexible search, multiple-call replay, graphical time-line with pan/zoom, variable-speed replay, incident management tabs, audio redaction, voice annotation, audio waveforms, talking time/date, call protection, burning of calls or incidents to CD/DVD/Blu-Ray, export or email incident, live monitor, instant recall and much more. Refer to the MediaWorks DX page for detailed information and documentation.

Instant Recall Features

Eventide’s MediaWorks DX secure browser-based software provides agents, call takers, and dispatchers with preset-based Instant Recall capabilities including variable-speed replay, record-on demand, text annotation, and export to WAV file.

Web-based Configuration Manager Software

NexLog DX-Series communications recorders include the NexLog DX-Series Configuration Manager software, which permits secure browser-based access to system configuration parameters. NexLog DX-Series Configuration Manager software also allows the administration of password policies and assignment of each user’s access permissions.

Standard Reports

NexLog DX-Series communications recording systems include tabular and graphical reports that can be run at any time. These daily, weekly, and monthly reports provide managers with valuable information about call volumes and channel activity.

Reporting Engine DX Option

The Reporting Engine DX option includes many templates, or you can create your own reports. Please see the Reporting Engine DX product page for more details.

NG9-1-1

NexLog DX-Series recording solutions conform to the NENA i3 standard for recording of NG9-1-1 primary multimedia interactions, via the SIPREC interface method.

Flexible Archive Capabilities

NexLog 740 DX-Series and NexLog 840 DX-Series communications recorders include a standard Blu-ray multidrive for Blu-ray or DVD-RAM archiving (4.7GB per single-sided DVD-RAM disk, for 770 hours @13kbps). Upgrade options include a second Blu-ray multidrive for redundant or sequential archiving, and single or dual RDX drives (for use with 1TB or 2TB RDX cartridges). In addition, NexLog DX-Series recorders can archive to as many as six external USB hard disk drives or USB flash devices. For geo-diverse archive redundancy, NexLog DX-Series recorders can optionally archive to as many as six Network Attached Storage (NAS) shares. Multiple NexLog DX-Series recorders can optionally archive to a central NexLog DX-Series unit, which provides a centralized database and storage for calls that have been recorded at multiple sites.

Resilience Features

NexLog DX-Series communications recorders offer multiple levels of resilience, including redundant power supplies, redundant hard disk drives (with choices of RAID levels 1, 5, or 10), redundant network capability (via NIC bonding), and multiple choices for local and network-based archive storage. The NexLog 740 DX-Series and NexLog 840 DX-Series recorders are each equipped with dual hot-swap load-sharing 120/240 VAC 50/60-Hz power supplies.  NexLog 740 DX-Series recorders are available on a special-order basis with dual -48 VDC power supplies.

Metadata Integration Capabilities

In addition to recording audio and PC screens, NexLog DX-Series communications recorders can support integration to a variety of metadata sources that provide call-associated information. Options include 9-1-1 ANI/ALI integration, 9-1-1 SMS integration, CAD data, RapidSOS geo-data, SMDR/CDR integration to PBX systems, IP Dispatch console metadata, Radio system metadata, and customized data integrations. In addition, the optional NexLog DX-Series Application Programming Interface (API) licenses allows third party software developers to implement custom/OEM integrations for recording start/stop control, metadata tagging, query, and media retrieval.

Geo-Location Display and Search Capabilities

Eventide’s MediaWorks DX software can optionally display (with Google Maps on the user’s PC/browser) the reported “geo-tagged” location of calls for which both audio and lattitude/longitude data are simultaneously delivered to the recorder. This NexLog geo-location option is generally available for Wireless 9-1-1 calls, for Harris P25 with GPS subscriber units, and for Harris/Tait DMR Tier 3 with GPS subscriber units. MediaWorks DX software with this optional geo-location capability also permits convenient map-based searching for “geo-tagged” calls, via a user-definable “geo-fence”.

Color Multi-Touch Front Panel

The available color multi-touch screen provides convenient control and replay at the recorder’s front panel. You can view the current status of each channel and each archive, receive visual and audible alerts, live-monitor multiple channels, and fully administer the system using the NexLog DX-Series Configuration Manager software. Playback functions available at the touch screen include quick replay, advanced search and replay, select calls to be protected, create incidents from groups of calls, add more calls to an existing incident, export an incident to USB, and burn the incident to CD.

Call Evaluation and Reporting

The optional Eventide Quality Factor DX call evaluation software module allows supervisors to efficiently evaluate and score call-handling quality. Evaluation questions, answer banks, and skills can all be quickly entered and maintained, and the call evaluation forms can be created through a simple drag and drop process. The evaluation questions and forms can be quickly adapted for special incidents and changing requirements. Quality Factor DX software’s reports are designed to help supervisors measure the quality of call handling and track performance.