Technical Support for Eventide Communications Recording Products
To contact us for CALL RECORDER Technical Support via telephone, click here.
Eventide offers in-warranty and out-of-warranty “return-to-factory” repair services for the following current Eventide call recording products:
- NexLog 740 Recorder
- NexLog 840 Recorder
Eventide offers in-warranty and out-of-warranty “return-to-factory” repair services for the following discontinued Eventide call recording products:
- VR615 Recorder
- VR725 Recorder
- VR778 Recorder
- VoIP Recording Gateway
- DIR911t Instant Recall Recorder
An Eventide-issued Return Material Authorization (RMA) is always required prior to sending or delivering any equipment to Eventide. Please contact Eventide’s Tech Support department to obtain repair cost information and to request the necessary RMA.
(Technical support for Eventide’s Studio, Broadcast, Plug-in and Stompbox products is available at https://www.eventideaudio.com/support)